EAB SYNC
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CourseLevel : Intermediate

AI assistant & chatbot

Design, frame and monitor an AI assistant for your business — website, WhatsApp, team — with no coding.

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Illustration: a conversation with an AI assistant on a website

Programme

  1. What an AI assistant is for: good uses for a small business.
  2. The knowledge sheet: what the assistant must know.
  3. The rules: tone, limits, when to hand over to a person.
  4. Taking action safely: quotes, appointments, consent.
  5. Security, limits and costs: protecting data, keeping the budget under control.
  6. Testing, monitoring and improving your assistant over time.

Who is it for?

Entrepreneurs, shop owners and small-business managers who want a reliable AI assistant for their website, WhatsApp or team. No coding.

Format

Online course on our learning platform: videos, exercises and downloadable resources, at your own pace. Personal support, through the Academy's questions area, helps you make progress and answers your questions.

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